Tag: customer
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How To Find, Hire And Build Your Customer Service Team
They investigate employers, look for vacancies and apply for jobs through the world’s most popular social network. Use paid vacancies and Facebook groups to help you find desired future hires. LinkedIn is a social network where professionals share their professional history, announce performance and communicate with industry experts. The ALinkedIn Recruiter license allows you to…
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Customer Service Insourcing Vs Outsourcing
For industrial giants like Dell, Capital One and JPMorgan Chase, who claim to have eliminated their outsourcing activities at call centers because the costs for them far outweigh the benefits . The debate continues on whether offshore outsourcing for call centers is beneficial to companies, and some market leaders are taking sides. Low-cost customer service…